VNS Web Solutions (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website or contact us. By using the site, you acknowledge this Policy.

1. Scope

This Policy applies to information processed through our public website (including enquiry forms) and routine business communication tied to those enquiries. Separate contracts may include additional data-processing terms for delivered projects.

2. Information we may collect

• Contact details you provide: name, email address, phone number, organisation, and message content when you submit forms or email us.
• Technical data: browser type, device type, approximate region from IP address, pages viewed, and timestamps — typically collected via server logs or essential analytics.
• Cookies: only where needed for basic site operation or analytics as described below.

3. How we use information

We use personal information to:

• Respond to enquiries, provide quotes, and manage prospective client relationships;
• Operate and secure the website, troubleshoot issues, and prevent abuse;
• Improve content and user experience in aggregate form where identifiable data is not required;
• Meet legal, regulatory, or accounting obligations where applicable.

4. Legal bases (summary)

Depending on context, we rely on your consent (for example when you submit a form), our legitimate interests in operating the business and securing services, or compliance with legal obligations. Where consent is required for optional communications, we will ask separately.

5. Cookies & similar technologies

We may use strictly necessary cookies required for the site to function. Optional analytics or preference cookies, if introduced later, will be described in an updated notice or banner where required. You can control cookies through your browser settings.

6. Sharing of information

We do not sell your personal information. We may share data with trusted service providers who assist us (for example hosting, email delivery) under confidentiality and only as needed for those services. We may disclose information if required by law or to protect rights and safety.

7. Retention

We retain enquiry and client-related records for as long as needed to fulfil the purposes above, manage disputes, and satisfy legal or tax retention requirements, then delete or anonymise data where appropriate.

8. Security

We apply reasonable technical and organisational measures to protect personal information. No online transmission is completely secure; please use strong passwords and avoid sending sensitive credentials over unsecured channels.

9. Your choices & rights

You may request access to, correction of, or deletion of your personal data where applicable law permits. You may also object to certain processing or withdraw consent where processing is consent-based. Contact us using the details below to exercise your rights. We may need to verify your identity before responding.

10. Children

Our website and services are not directed at children under 16. If you believe we have collected a child’s data unintentionally, please contact us and we will take appropriate steps.

11. International transfers

Data is primarily processed in India. If we transfer personal data across borders for hosting or tools, we will ensure appropriate safeguards as required by applicable law.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision. Material changes may also be highlighted on the website where practical.

13. Contact

For privacy-related requests or questions, email info@vnswebsolutions.in or reach us through our contact page. Please see also our Terms & Conditions.